Last updated: April 5, 2026. These Terms govern your use of services provided by Agent Lead Engine LLC, a New York limited liability company.
By signing up for or using Agent Lead Engine services, you ("Client," "you") agree to these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a business, you represent that you have authority to bind that business.
Agent Lead Engine LLC ("Agent Lead Engine," "we") provides CRM setup, automation configuration, marketing services, and ongoing support described in your selected package (Launch, Build, Command, or custom). Exact deliverables are listed at agentleadengine.com/packages.html and your signed service agreement, which controls in case of conflict.
Services are provided on a month to month basis. Either party may cancel with written notice to info@agentleadengine.com at least 14 days before the next billing cycle. No long term contracts are required. Fees paid for the current billing cycle are non refundable except as described in our 30 day money back guarantee below.
Monthly fees are listed on our packages page and in your service agreement. Fees are billed monthly in advance via the payment method on file. Accepted methods include credit card and ACH via Stripe. If a payment fails, we will notify you and retry. If payment is not received within 10 days of due date, services may be suspended. A setup fee may apply for certain packages and is disclosed before signing.
If you cancel within 30 days of your initial onboarding kickoff and believe we have not delivered as described, email info@agentleadengine.com. We will refund the monthly fees paid during that 30 day window. Setup fees, third party pass through costs, and SMS usage fees are not refundable.
You are responsible for providing accurate information during onboarding, maintaining the confidentiality of your login credentials, complying with all laws applicable to your insurance business (including TCPA, CAN SPAM, state DOI rules, CMS marketing rules, and 10DLC), obtaining opt in consent from your own leads and clients before messaging, and maintaining any licenses or appointments required to sell insurance.
Your use of our services is governed by our Acceptable Use Policy at agentleadengine.com/acceptable-use.html. Violation may result in suspension or termination.
We retain ownership of our workflows, snapshots, templates, automations, documentation, and any other materials we create. You receive a non exclusive, non transferable license to use these materials solely in connection with your use of our services. You retain ownership of your own data and any custom content you provide.
Our collection and use of personal information is described in our Privacy Policy at agentleadengine.com/privacy-policy.html. When we process personal information of your leads and customers on your behalf, we act as your processor under our Data Processing Addendum at agentleadengine.com/dpa.html.
SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGEMENT. WE DO NOT GUARANTEE SPECIFIC SALES RESULTS, LEAD VOLUMES, OR REVENUE OUTCOMES EXCEPT AS SPECIFICALLY STATED IN OUR WRITTEN GUARANTEE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AGENT LEAD ENGINE BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST COMMISSIONS, OR LOSS OF DATA. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE FEES YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify and hold harmless Agent Lead Engine and its officers and employees from any claim arising out of your violation of these Terms, your violation of any law, or your violation of third party rights, including claims arising from SMS or email messages sent through our services.
These Terms are governed by the laws of the State of New York without regard to conflict of laws principles. Any dispute shall be brought in the state or federal courts located in Nassau County, New York, and the parties consent to exclusive jurisdiction and venue there. Nothing prevents either party from seeking injunctive relief for intellectual property violations.
We may update these Terms. When we make material changes, we will update the "Last updated" date and notify active clients by email. Continued use after the effective date constitutes acceptance.
Agent Lead Engine LLC
New York, United States
Email: info@agentleadengine.com
Phone: (516) 780-1385