FREQUENTLY ASKED QUESTIONS

Your GMB Questions, Answered Honestly

No marketing fluff. Just straightforward answers about how we help insurance agencies get found on Google.

General Questions

What is Google My Business and why does my insurance agency need it?

GMB is the free Google tool that controls how your agency shows up in Google Search and Maps. When someone searches "car insurance near me," your GMB profile is what they see. Without it optimized, they're calling your competitor instead. Simple as that.

How is GMB optimization different for insurance agencies?

Insurance has specific categories (auto, home, life, commercial), compliance rules, and keywords that matter. We know exactly what works for insurance agencies because that's ALL we do. No guessing, no generic tactics—just insurance-focused optimization.

Will this work for independent agents, captive agents, or both?

Both. Independent agencies get full control and flexibility. Captive agents have to follow carrier guidelines, but we can still optimize your local presence within those rules. Either way, you get found.

Services & Process

What's included in the one-time setup?

Everything needed to get your agency found on Google. We set up your profile, optimize for insurance keywords, add photos, configure your service area, and create initial posts. You go from invisible to visible in one week. $400, one time.

What does the monthly maintenance include?

Weekly posts, review responses, Q&A updates, fresh photos, monthly reports, and keyword tweaks. We handle everything so you stay visible month after month—without you lifting a finger. $400/month, cancel anytime.

How long does the setup take?

3-5 days after we get your info. If Google needs to verify your profile (they sometimes do), add 5-7 days. We handle the entire process—you just give us the details.

Do I need to sign a long-term contract?

No. One-time setup is one-time. Monthly maintenance is month-to-month—cancel with 30 days notice. We earn your business by delivering results, not locking you in.

Results & Performance

How quickly will I see results?

Most agencies see increased profile views within 2-3 weeks. Quote requests usually follow within 30-45 days. We track everything and show you exactly what's happening month by month.

What kind of results can I expect?

Depends on your market and competition, but most agencies see 30-50% more profile views within 90 days. That means more calls, more website clicks, more direction requests—more opportunities to write policies. We show you the exact numbers every month.

How do you track and report results?

Monthly reports showing profile views, clicks, calls, direction requests, and which search terms found you. Clear numbers that prove it's working—no confusing metrics.

Will this help me compete with big insurance companies?

Yes. Big companies have big budgets, but GMB levels the playing field. When someone searches "insurance near me," your optimized local profile can outrank State Farm or Allstate. People want local agents—we just make sure they find YOU.

Technical & Compliance

I already have a GMB profile. Can you optimize it?

Yes. Most agencies have a profile that's incomplete or outdated. We'll claim it, audit it, fix what's broken, and optimize everything. You'll be amazed at what's been missing.

Will you need access to my GMB account?

Yes. We need manager access to optimize and maintain your profile. You keep full ownership and can revoke access anytime. We'll walk you through the simple setup.

Are your services compliant with insurance regulations?

Yes. We know insurance has rules. All content is professional and factual—we focus on your agency and services, not policy details or claims. You can review everything before it goes live if you want.

What if I have multiple office locations?

Perfect. Each location needs its own optimized profile. We handle multiple locations and offer volume pricing—call us to discuss your setup.

Pricing & Packages

Which package is right for my insurance agency?

It depends on your current situation:

  • One-Time Setup ($400): Best if you want to optimize your profile once and maintain it yourself, or if you're testing GMB optimization
  • Monthly Maintenance ($400/month): Best if your profile is already optimized but you want ongoing management and fresh content
  • Setup + First Month ($699): Best value for most agencies - gets you fully optimized plus 30 days of maintenance to build momentum
We can discuss your specific situation on a free consultation call.

Can I do the one-time setup and add monthly maintenance later?

Absolutely. Many agencies start with the one-time setup to get their profile optimized, then add monthly maintenance once they see the initial results. The Setup + First Month bundle saves you $100, but you're not locked into anything.

Are there any hidden fees or additional costs?

No. What you see is what you pay. We hate surprise charges as much as you do.

Getting Started

What information do you need from me to get started?

We'll need basic information about your insurance agency:

  • Agency name, address, phone number, website
  • Types of insurance you offer (auto, home, life, commercial, etc.)
  • Service area/territory
  • Business hours
  • Photos of your office, team (if available)
  • Access to your Google My Business account
We'll guide you through everything on an onboarding call.

How do I get started?

Book a free audit or call (516) 780-1385. We'll review your current GMB situation, show you what's broken, and recommend the right package. Zero pressure, zero obligation.

Still Have Questions?

Book a free GMB audit. We'll give you honest answers and show you exactly what needs fixing—no sales pitch, just straight talk.