See what your team can answer today

Use a number from your actual day

Enter the leads expected today, the minutes a thoughtful first reply takes, the people available, and the hours they can really cover. Do not use the number of people on the roster if two of them are showing homes all afternoon. The result should describe the day you actually have.

The calculator multiplies available people, hours, and reply minutes into a reply capacity, then shows the leads still waiting. Change one field before you add more staff or promise a response window. A ten-minute estimate is better than a polished number nobody can use.

Turn the gap into an assignment

If the queue is larger than capacity, decide who takes the next block of replies and when. A second coverage period after showings may solve the gap without changing the whole team schedule. Use the result in a morning huddle, then update it when the real lead count arrives.

Queva can summarize the leads waiting and prepare drafts for the assigned people. It cannot make a late reply feel timely, so use the count to protect the first response window. Keep the message personal and text only after checking consent timing, message purpose, revocation, and brokerage policy.

Use the result as a planning number, not as a promise to a lead. A team may need time for research, calls, or an unexpected showing, so update the inputs when that happens. The arithmetic is simple on purpose: it makes the coverage gap visible soon enough for a manager to assign another person or shorten the queue. Compare the result with yesterday’s actual response load before changing the coverage plan.