Stevens & Co. is an independent insurance brokerage in Raleigh, NC. Founded by Walter and Diane Stevens in 1991, now run by their daughter Caroline. Same family, same office, same way of doing business.
Walter and Diane Stevens opened the shop on Lead Mine Road with one goal: be the agent in Raleigh who actually picks up the phone. Thirty-five years later, that promise is still in writing.
After ten years at a captive carrier, Walter and his wife Diane open Stevens & Co. on Lead Mine Road. The pitch: independent, local, and on the phone. First-year revenue is $84,000. They write the first 200 households out of a converted dental office.
Walter signs the first multi-location restaurant group as a commercial client. Within five years, the commercial book is 30% of revenue, anchored by NC contractors, restaurants, and professional services.
After eight years at a national brokerage, Walter's daughter Caroline returns home to take over the day-to-day. She brings a Medicare and ACA practice, a modern tech stack, and the same handshake-first philosophy.
The book crosses 14,000 households and businesses across NC, SC, and VA. Walter, semi-retired, still comes in three days a week to handle his original commercial accounts.
Caroline runs the agency. Walter mentors. The team has expanded to nine, and the philosophy hasn't moved: shop the whole market, explain the fine print, pick up the phone.
Nine licensed agents and three support staff. Most have been here ten years or more. You'll know whoever picks up your file.
No spam, no sales calls, just real numbers from real carriers, sent to your inbox by tomorrow.