Open today, 8:30 AM to 5:30 PM·8801 Lead Mine Rd, Suite 214 · Raleigh, NC
S
Stevens & Co.
(516) 780-1385Get a Quote
HomeClaims & Payments

Claims handled the way they should be.

Call us first, not the 1-800 number. We help you file, follow up with the carrier, and advocate for the outcome you actually deserve. Most clients say this is the moment they realized they made the right move.

How a claim works with us

Five steps, one phone number.

From the first call to the final check, we are on your side and on the phone with the carrier.

01

Call us first

Even before the carrier. We'll make sure the claim is filed correctly the first time and document the right way.

02

We file with the carrier

Same day during business hours. After hours, we connect you with the 24/7 claim line and follow up the next morning.

03

Adjuster assignment

We track the assignment and stay in the loop so nothing stalls. Most adjusters reach out within 24-48 hours.

04

Repair & advocacy

If the offer is low or coverage is denied, we push back. We've seen the playbook before, and we know how to escalate.

05

Resolved & reviewed

Once the claim closes, we review your coverage to make sure nothing similar can happen again. Adjustments on us.

Quick links

Everything else in one place.

File a claim

Auto, home, business, life, or any other line. Call our line first and we will walk you through it.

Call (516) 780-1385 →

Pay your bill

Pay your premium directly through your carrier. We can send the right portal link if you can't find it.

Get my pay link →

Request an ID card

Most carriers email or text the digital card the same day. We'll forward it to you within an hour.

Request ID card →

After hours emergency claim?

Carrier 24/7 claim lines are listed on your dec page. Call us the next morning and we'll pick up the file and run with it.

(516) 780-1385Office, Mon-Fri
claims@stevensandco.comEmail any time