Help centerGetting started Works today
When the AI gets it wrong
It will get things wrong. That is normal, and you fix it by talking back. Tell it what was wrong, ask if it has enough to go on, and ask what it means when it talks fancy.
Works today
Nothing to connect. You only text your assistant.
Why it gets things wrong
Most people try AI once, get a weird answer, say "this AI sucks" and quit. The AI was not broken. It was missing context.
Context is everything the AI knows about your situation: who the message is for, what happened, what you want, and how you talk. It cannot read your mind. Think of a smart new hire on day one. If you say "call him back" and walk away, they will call the wrong person, very politely.
So when the answer is off, do not start over and do not give up. Correct it, the same way you would correct a person. And if it uses words you do not know, that is its mistake, not yours. Ask "what are you saying?" and it will say it plainer.
What to text
That's wrong. Here is what I meant:
Do you have enough to go on? Ask me what you need to know.
What are you saying? Say it in plain words.
Too long. Give me the short version.
That does not sound like me. I talk more casual.
Before you write it, ask me three questions.
Steps
- Ask for what you want, the way you would ask a person.
- If the answer is off, say what is wrong with it. One line is enough.
- Add what it did not know: who it is for, what happened, how you talk.
- Ask: "Do you have enough to go on?" Answer its questions.
- If it uses a word you do not know, ask what it means. Every time.
Example conversation
write a text to my customer
Dear Valued Customer, kindly be advised that your item has attained readiness.
that's wrong. it's for Maria, her dress is ready, I talk casual. do you have enough to go on?
almost. when can she pick it up?
friday after 2
Hi Maria! Your dress is ready. Come by Friday after 2.
Make it stick
- After you explain something, text "remember that" so you do not have to say it twice.
- A photo or a screenshot is context too. Send it instead of describing it.
- Stuck on a word? See What does that word mean?
What it will not do
It can still be wrong after you correct it, and it can sound sure when it is not. For anything that matters, like money, health or a legal paper, check with a person who knows.
Demo notice
During a demo, do not send passwords, card numbers or private customer details. Read the demo rules.